If your item does not fit you or you want to do an exchange
- Sweatshirt must be returned and shipped within 5 days of receiving your order
- Sweatshirt must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging (free of any stains from makeup, deodorant, or wear)
All returns require a valid return authorization number. Please email us at info@faceaffairs.com with your order number and the product(s) you would like to return. Customers are responsible for shipping cost of all returns. Shipping cost are non-refundable.
Face Affairs reserves the right to reject returns beyond the return period limit or items which are not in the original condition in which they were received. If this is the case, the package will simply be returned to the customer, and any shipping costs involved will not be covered by ULMII.
RETURNS:
- Ship your package using a trackable, insured shipping method, as we cannot accept responsibility for packages we do not ship. Please keep tracking details for your records.
- You will receive an email once your return has been processed. Allow 7-14 business days from when we receive your return, to process your refund if you do not want to exchange.
